“Thank you once again for taking the time to address my concerns and offering some information regarding the proper channels to pursue further action. You have really helped us to better understand the processes of Tarion and reasons for determinations to date.”
WELCOME TO THE NEW HOME OMBUDS OFFICE
If you think Tarion has treated you unfairly, we are here to help.
We are an independent, impartial and confidential office that promotes and protects fairness within Tarion
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Guidance
We provide information and advice to help homeowners navigate Tarion's processes and make referrals where appropriate.
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Resolution of Fairness Disputes
We receive, review and seek to resolve complaints, to ensure that Tarion treats homeowners fairly.
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Recommendations
We make recommendations to resolve fairness disputes and promote fair treatment.
Let us help you!