Changes in the Ombuds Office
Effective October 23, Tarion’s Board of Directors is pleased to announce the appointment of Tom Barber to the position of New Home Ombuds. Tom has 20 years of experience investigating and resolving complaints and ensuring a fair outcome. The Board would like to thank Ms. Schmidt for stepping into the role of Interim Ombuds until our search was completed.
WELCOME TO THE NEW HOME OMBUDS OFFICE
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“Thank you once again for taking the time to address my concerns and offering some information regarding the proper channels to pursue further action. You have really helped us to better understand the processes of Tarion and reasons for determinations to date.”
“Staff were amazing and got action on the file so quickly! I really appreciate their work on this file”
“Thank you for listening to my concerns. Although I may not agree with your findings, I feel that you helped me.”